We’re open 8am to 6pm, Monday to Friday, apart from UK bank holidays.
Bel mij terug. Opens in a new browser window.Visit the Bank of Scotland Twitter page.
Opens in a new browser window.Visit the Bank of Scotland YouTube page.
To find out if your local branch is open and when please check our We are starting to re-introduce some of our mobile branch routes in the following locations:All other mobile branch routes remain suspended at this time.If you are a user of the British Sign Language (BSL) the You can write to us at the following address: Bank of Scotland, PO Box 23581, Edinburgh, EH1 1WH. If you are coming to the end of your mortgage, credit card or loan payment holiday, we will contact you before it ends, there is no need to call us.
0800 068 2395.
Savings.
You can report suspected fraud 24 hours a day using this number.
The Bank of Scotland plc is a commercial and draining bank located in Edinburgh, Scotland. To find a telephone number and opening hours, simply select from the list below the product or service you’d like to talk to us about.Lines are open from 9am – 5pm Monday – Friday, 9am – 1pm on Saturdays and closed on Sundays.If you're calling from abroad, you can call us on: Alternatively, if you are registered for Internet Banking you can log on and We value your call and to ensure that we connect you to the right person who can deal with your enquiry quickly, your call will initially be answered by a simple to follow automated service.You can also visit us in branch.
You'll need specialised equipment to use this service.If you're calling from abroad or would prefer not to use the 0800 number, you can call us on If you use our app, you can select 'Support' then 'Message us', and we'll be ready to help.Visit any of our branches to talk to a member of the team. Whether you're looking for a bank account, credit card, loan, mortgage or something else, we're here to help you.
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Please have your Telephony PIN ready when you call.Contact our commercial banking offices across North America, Asia and Europe.Calls may be monitored or recorded in case we need to check we have carried out your instructions correctly and to help improve our quality of service.
If you choose to write to us, please include your account details and address along with the above information. Hypotheek Service Desk. When you visit, we may ask you to wait outside if it’s busy and things may take a little more time to complete, but we’ll help you as quickly as we can, so please bear with us.
If you have any reason at all to complain, we make you a promise:Building strong and lasting relationships with our customers is important to us.
Loans. You do not need to use a CMC and they will typically charge an upfront fee or take a proportion of any compensation you may be due.